Once you’ve got set to form the move to cloud computing, your next step is to pick out a cloud service supplier.
It is vital to assess the reliability and capability of a service provider that you plan to entrust with your organisation’s applications and data. Some things to consider:
Business health and processes
- Financial health : The supplier should have a account of stability and be in an exceedingly healthy money position with adequate capital to control with success over the long run.
- Organisation, governance, planning and risk management : The supplier should have a proper management structure, established risk management policies and a proper method for assessing third-party service suppliers and vendors.
- Trust : You should like the company and its principles.Check the provider’s name and see World Health Organization its partners area unit.Find out its level of cloud experience.Read reviews and check with customers whose scenario is comparable to yours.
- Business knowledge and technical know-how: The supplier should perceive your business and what you’re wanting to try and do and be able to match it up with their technical experience.
- Compliance audit. The supplier should be able to validate compliance with all of your necessities through a third-party audit.
- Service Level Agreements (SLAs).Providers should be able to promise you a basic level of service that you are comfortable with.
- Performance reporting.The supplier should be able to offer you performance reports.
- Resource monitoring and configuration management. There should be adequate controls for the supplier to trace and monitor services provided to customers and any changes created to their systems.
- Billing and accounting. This should be machine-controlled in order that you’ll be able to monitor what resources you’re using therefore the price, so you don’t run up unexpected bills. There should also be support for billing-related issues.
Technical capabilities and processes
- Ease of deployment, management and upgrade.Make sure the supplier has mechanisms that create it straightforward for you to deploy, manage and upgrade your code and applications.
- Standard interfaces. The provider should use standard APIs and data transforms so that your organisation can easily build connections to the cloud.
- Event management.The supplier should have a proper system for event management that is integrated with its monitoring/management system.
- Change management. The supplier should have documented and formal processes for requesting, logging, approving, testing and accepting changes.
- Hybrid capability. Even if you don’t attempt to use a hybrid cloud initially, you should make sure the provider can support this model.It has benefits that you just may need to use at a later time.
- Security infrastructure. There should be a comprehensive security infrastructure for all levels and kinds of cloud services.
- Security policies.There should be comprehensive security policies and procedures in situ for dominant access to supplier and client systems.
- Identity management.Changes to any application service or hardware component should be authorised on a personal or group role basis and authentication should be required for anyone to change an application or data.
- Data backup and retention.Policies and procedures to make sure integrity of client information should to be in place and operational.
- Physical security. Controls guaranteeing physical security should be in place, including for access to co-located hardware.Also, information centers should have environmental safeguards to safeguard instrumentation and information from
- disruptive events.There should be redundant networking and power and a documented disaster recovery and business continuity plan.